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These two words are RESPONSIBILITY and ACCOUNTABILITY.
These two words are often used interchangeably, however, they are NOT interchangeable. Let me explain:
Responsibility can be, and often is, shared. Many people are responsible to you in your NWM business - Your sponsor, the rest of your upline, the people in your organization as it begins to develop, and, of course, your company, just to name a few.
Your sponsor was responsible for bringing you into the business, but it doesn't stop there. In fact, the dictionary definition of sponsor is "One who assumes responsibility for some other person or thing". Your sponsor is also responsible for helping to make sure you are properly trained, and that you receive all the necessary coaching, mentoring, and support as you begin your growing Usana business.
Similarly, the rest of your upline is responsible to you and your sponsor in much the same way. And you, in turn, are responsible to everyone you sponsor into your business.
Every person in your organization (which some people refer to as your 'downline') is responsible for conducting themselves professionally in introducing the products and business to others.
Our company is responsible to all of us to provide quality products, effective business-building tools, and a robust marketing plan to help each of us reach whatever goals we desire.
Accountability, on the other hand, CANNOT be shared. We often hear the term "shared responsibility", but there is no such thing as "shared accountability". Some would call that term an oxymoron. One could define accountability as the "ultimate responsibility".
Perhaps it would help to think of one of the quotes that former President Harry S. Truman was famous for, and that is, "The Buck Stops Here". That is probably the clearest and most well-known statements of accountability ever made, and it leaves no doubt in one's mind as to where the ultimate responsibility lies.
Which brings me to the main point of my comments, which is that, while many people are responsible for your individual success in your NWM business, only one person is accountable for your success, and that person is YOU!
That's right, the "Buck" stops with you.
Everyone of us deals with numerous obstacles in our business: skeptical prospects, competitive companies, non-committed people in our organizations, and simply just not having enough hours in the day to be able to do everything we want to.
Maybe you have a sponsor who doesn't return your phone calls. Maybe you live in a small town like Powell, Wyoming where there's hardly anyone to talk to about NWM. Maybe your family members think you're involved in some type of "pyramid scheme". Maybe you have friends who were in network marketing, but gave up and claim that network marketing doesn't work. Maybe you don't have that brand new personal computer that you know will do everything for you. Or, maybe you've had some products or promotional material back ordered by Usana.
I could go on for a long time listing dozens of more obstacles, and, like many of you, I've heard of, or experienced, almost all of them at one time or another.
BUT, if you, even for a moment, blame even ONE of these, or other, obstacles for your lack of success, then you've given up your accountability. In fact, were Harry S. Truman here today, he'd say that you're "passing the buck".
If you have one or more people in your NWM organization, then you've probably received a phone call that went something like this:
"Hello, Pete? This is Lou Lazy calling."
It may sound far-fetched, but conversations similar to this one happen all the time. Lou has given up his accountability, and is attempting to put it right in my lap.
As we discussed earlier, no one can share, let alone assume, Lou's accountability.
Let me suggest, however, that it is your responsibility the help the "Lou's" in your organization to focus on their business. And the best way to do that is not to TELL Lou what you are going to do for him, but, rather, ASK him a few questions. Here are some examples of a few that you should consider:
Let me close with a few more examples:
I hope I've given you some food for thought on how you can grow your NWM business through being accountable to yourself, responsible to your organization, and helping others become accountable for their own success.
Maybe Harry S. Truman became accountable by stopping the "Buck", but, when you're accountable for your NWM business, the bucks don't stop - they grow for you and everyone on your team.